FAQs
Many customers place fake COD orders, which increases costs and delays deliveries. To ensure genuine orders get priority, we ask for a small confirmation fee that is fully adjusted in your final payment.
📦 Orders below Rs. 2,000 = Rs. 500 advance.
📦 Orders above Rs.2,000 = Rs.1,000 advance.
📦 Orders above Rs.5,000 = Rs.2,000 advance.
Acccount details will be shared to you on whatsapp after checkout.
Yes! If your order is not shipped, we refund 100% of your advance.
Yes we ship all over Pakistan to our happy customers.
We do offer self pickup from our nurseries in Karachi.
We ship via Postex, TCS, Leopards & Indrive.
If your plant arrives with serious damage (e.g., broken stem, rotting roots, or wilted beyond recovery), please contact us within 24 hours of delivery and share clear photos
We offer two resolution options:
Option 1: Refund
We refund the plant value only (shipping charges are non-refundable).
Option 2: Store Credit (Recommended)
We offer a discount code equal to your full order value (plant + shipping), which you can use on your next purchase.
This helps us keep your trust while ensuring minimal waste and sustainability.
Minor Transit Stress
Slight leaf yellowing or minor wilting is normal in shipping and is not considered damage. Most plants bounce back with proper care.
Important Notes
Claims must be submitted within 24 hours of delivery.
No refunds or credits will be issued without photo evidence.
We do not offer refunds for customer-caused issues (e.g., overwatering, wrong potting, or care delays after delivery).
Join Thousands Who Trust Us Real proof. Real people. Real deliveries.
✅ Trusted by 1,200+ Customers
Real people from across Pakistan have paid in advance and received their orders with full satisfaction.
🔒 100% Secure Payments
We accept easy, mobile transfers with complete payment protection.
🚚 Fast & Safe Delivery
Your plants are packed with care and delivered fresh to your doorstep.
🌿 Delivered with Care
Every plant is handpicked, packed carefully, and delivered fresh — just like we’d send it to family.
Customer's Gallery
I bought this plant 18 years ago from Shalamar Nursery. Feeling very excited now to buy succulents from them online. Thanks!
Thanks Shalamar Nursery I am very happy to recieve my order plants were very healthy and fresh packing was very good inshallah i will order again thanks!
Recieved platnts in good condition. repotted, rearranged. here are some of my collection.
Thanks! Recieved plants
Really happy with service!
EXTRA 5% OFF
On full payment in advance
EXTRA 5% OFF
For first time buyers. Use code: new5
Very pleased with this purchase! It's high-quality, easy to use, and reliable. Highly recommend for its efficiency and convenience.
Extremely satisfied with this product! It offers excellent quality and simplicity. I recommend for its effectiveness and user-friendliness.
Extremely happy with the service. Delivered as shown.
Received plants in good condition. Thanks
Sunlight Guide
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Partial CoD
CoD with small advance to confirm genuine orders & deliver top-quality plants.
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Order Tracking
Get regular updates of order status on Whatsapp
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Secure packing
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Free Aftersales support
